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Terms and Conditions

Effective Date: May 5, 2025

1. ACCEPTANCE OF TERMS

By accessing or using Glasco Properties, LLC (“we,” “us,” “our”), you agree to be bound by these Terms and Conditions (“Terms”). These Terms form a legally binding agreement between you (“Guest,” “Host,” or “User”) and Glasco Properties, LLC, whether acting as a platform, property owner, or property manager.

2. NATURE OF OUR SERVICES

We operate as both:
  • A platform that connects third-party property owners (“Hosts”) and prospective guests (“Guests”), and
  • A direct provider of short-term rental accommodations for properties we either own or actively manage.
For properties we own or manage, we are directly responsible for your experience, and your rental agreement is with us. For third-party listings, we act as a facilitator and are not a party to the rental agreement.

3. LEGAL COMPLIANCE – NEW YORK

You acknowledge that all short-term rentals in New York State, and especially in New York City, are subject to complex and evolving regulations. As a user, you agree to comply with:
  • NYC Local Law 18 (Short-Term Rental Registration Law)
  • The Multiple Dwelling Law (MDL) § 4.8 and § 121
  • NYC Hotel Room Occupancy Tax, NYS Sales Tax, and related obligations
We ensure that the properties we own or manage are in compliance, and we require that third-party Hosts affirm compliance before listing.

4. BOOKINGS AND PAYMENTS

When you book a property:
  • If it is owned or managed by us, your agreement is directly with Glasco Properties, LLC.
  • If it is owned by a third party, your agreement is with the Host, and we serve as the booking facilitator.
Payments are processed via our third-party processor. Taxes and fees will be itemized during checkout.

5. HOST AND GUEST OBLIGATIONS

If you are a Host using our platform:
  • You affirm compliance with applicable laws and accurate representation of your property.
  • You authorize us to act as your limited payment collection agent.
If you are a Guest:
  • You agree to respect the property, adhere to house rules, and cover the cost of any damage beyond normal wear and tear.
  • For direct rentals from us, you agree to the terms outlined in the rental confirmation sent at booking.

6. DISCLAIMERS & LIABILITY

For properties we own or manage:
  • We warrant that the property will be in habitable condition and consistent with its listing.
  • We are responsible for guest safety within the scope of applicable NYS laws.
For third-party listings:
  • We are not responsible for the condition of the property or actions of the Host.
  • We do not verify the legality or habitability of each third-party listing, although we reserve the right to remove listings that violate our standards.

7. LIMITATION OF LIABILITY

To the fullest extent permitted under NY law:
  • Our liability for owned/managed properties is limited to the total amount you paid for the booking in question.
  • For third-party listings, we are not liable for direct or indirect losses.

8. DISPUTE RESOLUTION

Any dispute involving a property we own or manage shall be governed by the laws of New York and resolved via binding arbitration in New York County. For third-party bookings, we may assist in dispute mediation but are not obligated to arbitrate.